Digital Payment Solutions for the Unbanked Market Size, Share, Trends & Competitive Analysis By Type (Mobile Money Services, Prepaid Cards, Digital Wallets, Point-of-Sale Systems, Biometric Payment Systems) By Application; By Technology; By Regions, and Industry Forecast, Global Report 2023-2030

The global Digital Payment Solutions for the Unbanked Market size was valued at USD 68.30 billion in 2023 and is projected to expand at a compound annual growth rate (CAGR) of 18.50% during the forecast period, reaching a value of USD 297.80 billion by 2030.

Digital Payment Solutions for the Unbanked Market research report by Future Data Stats, offers a comprehensive view of the market's historical data from 2018 to 2021, capturing trends, growth patterns, and key drivers. It establishes 2022 as the base year, analyzing the market landscape, consumer behavior, competition, and regulations. Additionally, the report presents a well-researched forecast period from 2023 to 2030, leveraging data analysis techniques to project the market's growth trajectory, emerging opportunities, and anticipated challenges.


Digital Payment Solutions for the Unbanked refer to innovative financial technologies designed to provide secure and accessible payment methods for individuals who lack traditional banking services. These solutions leverage digital tools, such as mobile phones, prepaid cards, and digital wallets, to enable unbanked populations to conduct transactions, make payments, and access various financial services. By bypassing the need for a traditional bank account, these solutions offer a bridge to financial inclusion, granting individuals the ability to participate in the economy, receive remittances, make purchases, and manage their finances efficiently. Often utilizing technologies like mobile apps, QR codes, and biometric authentication, digital payment solutions for the unbanked address the challenges posed by limited banking access and contribute to broader financial empowerment and economic development.

These solutions hold particular significance in regions where cash transactions prevail and access to formal banking services is scarce. By digitizing payments and transactions, these solutions enhance security, transparency, and convenience while reducing the risks associated with carrying physical currency. Furthermore, digital payment solutions for the unbanked align with the global push towards financial inclusion, opening avenues for economic growth and helping individuals break free from the constraints of cash-based economies.


The Digital Payment Solutions for the Unbanked market is driven by a convergence of factors that shape its trajectory. Key drivers include the urgent need to provide financial access to individuals excluded from traditional banking systems, particularly in remote or underserved areas. Technological advancements play a significant role, with the proliferation of smartphones and mobile networks enabling these populations to engage in digital transactions. Government initiatives aimed at financial inclusion and the expansion of digital infrastructure further fuel the adoption of these solutions. Moreover, the potential cost savings for both consumers and businesses, as well as the convenience of conducting transactions digitally, underscore the market's growth.

However, the market also faces certain restraints, including challenges related to digital literacy among the unbanked population, regulatory hurdles, and data security concerns. Moreover, limited access to reliable internet connectivity in certain regions can hinder the seamless implementation of these solutions. These restraints open up opportunities for innovation in user-friendly interfaces, educational campaigns, and collaboration with governments and regulators to create an enabling environment. As digital payment solutions for the unbanked market continues to evolve, their potential to drive financial inclusion, promote economic empowerment, and reshape the way financial services are accessed and utilized remains a powerful avenue for positive change.



The diverse range of types includes Mobile Money Services, which utilize mobile phones to facilitate secure transactions and fund transfers, addressing the challenge of limited access to traditional banks. Prepaid Cards emerge as another significant factor, offering a practical and accessible way for individuals to make digital payments without the need for a formal bank account. Digital Wallets, on the other hand, empower users to store funds and conduct transactions digitally, enabling greater financial flexibility.

Point-of-Sale (PoS) Systems play a crucial role by allowing merchants and businesses in unbanked areas to accept digital payments, reducing their reliance on cash transactions. This factor has a profound impact on fostering economic growth and stability within these regions. Additionally, Biometric Payment Systems are gaining prominence as they provide secure and convenient payment methods by utilizing biometric data, such as fingerprints or facial recognition, to authenticate transactions.


Retail Payments emerge as a dominant factor, offering unbanked individuals the convenience of making purchases and transactions without the need for physical currency. This not only enhances their financial access but also contributes to the growth of local economies. Bill Payments form another significant application factor, enabling individuals to settle utility bills, fees, and other financial obligations digitally, thus reducing the reliance on time-consuming and often risky cash payments.

The market is also significantly influenced by Remittances, which address a critical challenge for migrant workers and their families by providing a secure and efficient way to send and receive money across borders. Peer-to-Peer (P2P) Transfers contribute as well, allowing individuals to exchange funds directly, fostering a decentralized financial network. Public Transportation Payments represent a noteworthy factor, transforming the way unbanked individuals pay for transportation services, contributing to urban mobility and financial empowerment.


USSD (Unstructured Supplementary Service Data) emerges as a pivotal factor, providing an accessible and simple way for users to interact with financial services using basic mobile phones. This technology enables individuals to conduct transactions, check balances, and access services without requiring advanced smartphones or internet connectivity, addressing a common challenge in unbanked regions.

Near Field Communication (NFC) is another noteworthy factor, allowing contactless payments by simply tapping a device on a reader. This technology is gaining traction due to its convenience and speed, offering unbanked individuals a seamless way to make transactions without the need for physical cash. QR Code Payments further contribute to the market's dynamics by offering a user-friendly and widely accessible method for digital payments. These codes can be scanned by basic smartphones to initiate transactions, thus bridging the gap between technology and users who might not possess advanced devices. Additionally, the utilization of Biometric Authentication brings a heightened level of security and convenience to the unbanked, enabling them to conduct transactions using their unique biometric features such as fingerprints or facial recognition. The market is also influenced by Mobile Apps, which empower users to access financial services, manage transactions, and make payments through user-friendly interfaces, bringing unbanked individuals into the digital financial ecosystem.


In North America and Europe, where traditional banking infrastructure is relatively well-established, the focus lies on enhancing financial inclusion for marginalized communities. These regions leverage digital payment solutions to address pockets of unbanked populations and promote a more inclusive financial landscape.

In the Asia Pacific, which hosts a significant portion of the world's unbanked population, digital payment solutions take center stage as a transformative force. The region's diverse economies, ranging from developed to emerging markets, provide ample opportunities for innovative payment technologies to provide financial access to remote and underserved areas. In Latin America and the Middle East and Africa, digital payment solutions offer a gateway to financial services for individuals with limited access to banking. The widespread use of mobile phones in these regions presents a ripe environment for the adoption of mobile money and QR code payments.


The COVID-19 pandemic, prompting accelerated adoption of contactless and digital payment methods. The crisis underscored the importance of minimizing physical contact and reducing the reliance on cash transactions, driving governments, financial institutions, and technology providers to prioritize and promote digital payment solutions for unbanked populations. Lockdowns and restrictions led to an increased urgency to address financial inclusion, as the pandemic exposed vulnerabilities in traditional payment systems. This catalyzed the development and implementation of user-friendly digital solutions tailored to unbanked communities, not only ensuring safe and efficient transactions but also contributing to their broader financial empowerment and resilience in the face of unforeseen challenges.


  • In March 2023, PayPal acquired Curv, a provider of digital asset security technology. This acquisition will help PayPal to expand its offering of digital payment solutions to the unbanked market.
  • In April 2023, Visa acquired Currencycloud, a provider of cross-border payments technology. This acquisition will help Visa to expand its reach into the unbanked market.
  • In May 2023, Mastercard acquired Vyze, a provider of point-of-sale financing solutions. This acquisition will help Mastercard to offer more flexible payment options to the unbanked market.
  • In June 2023, Stripe acquired Paystack, a Nigerian payments company. This acquisition will help Stripe to expand its reach into Africa and other emerging markets.
  • In July 2023, Amazon launched Amazon Cash, a digital wallet that allows customers to load cash onto their Amazon account at participating retailers. This product launch will make it easier for the unbanked to shop online.


  • PayPal
  • Square, Inc.
  • Ant Group
  • M-Pesa (Safaricom)
  • Paytm
  • WeChat Pay
  • GCash
  • Mercado Pago
  • Razer Fintech
  • Ovo
  • Airtel Money
  • Toss
  • Remitly
  • Cellulant
  • bKash
  • Orange Money
  • JazzCash
  • Tigo Pesa
  • iZettle
  • Yoco
  • Wave Money
  • GrabPay
  • Alipay
  • QPay
  • MFS Africa
  • others

Table of Contents

  1. Introduction
  2. Market Segmentation
    • By Type
    • By Application
    • By Technology
    • By Challenges Addressed
    • By Benefits
    • By Growth Factors
    • By Market Players
  3. Market Trends
  4. Drivers and Challenges
  5. Regional Analysis
  6. Competitive Landscape
  7. Case Studies
  8. Regulatory Environment
  9. Future Outlook
  10. Conclusion

Digital Payment Solutions for the Unbanked Market Segmentation

By Type:

  • Mobile Money Services
  • Prepaid Cards
  • Digital Wallets
  • Point-of-Sale (PoS) Systems
  • Biometric Payment Systems

By Application:

  • Retail Payments
  • Bill Payments
  • Remittances
  • Peer-to-Peer (P2P) Transfers
  • Public Transportation Payments

By Technology:

  • USSD (Unstructured Supplementary Service Data)
  • Near Field Communication (NFC)
  • QR Code Payments
  • Biometric Authentication
  • Mobile Apps


By Geography:

  • North America (USA, Canada, Mexico)
  • Europe (Germany, UK, France, Russia, Italy, Rest of Europe)
  • Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific)
  • South America (Brazil, Argentina, Columbia, Rest of South America)
  • Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA)

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Primary Research


Desk Research


Company Analysis


•       Identify key opinion leaders

•       Questionnaire design

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•       Company Website

•       Company Annual Reports

•       Paid Databases

•       Financial Reports


•       Market Participants

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•       Mapping as per Value Chain

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Secondary Research:

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  • Regional government and statistical databases for macro analysis
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•       Top executives of end-use industries

•       C-level executives of the leading Parenteral Nutrition companies

•       Sales manager and regional sales manager of the Parenteral Nutrition companies

•       Industry Consultants

•       Distributors/Suppliers


•       Annual Reports

•       Presentations

•       Company Websites

•       Press Releases

•       News Articles

•       Government Agencies’ Publications

•       Industry Publications

•       Paid Databases


Analyst Tools and Models:



·         Arriving at
Global Market Size

·         Arriving at
Market Size

·         Market Share
of Key Players

·         Key Market Players

·         Key Market Players

·         Market Share
of Key Players

·         Arriving at
Market Size

·         Arriving at
Global Market Size


Digital Payment Solutions for the Unbanked Market Dynamic Factors


  • Financial Inclusion Initiatives
  • Increasing Smartphone Penetration
  • Demand for Contactless Transactions
  • Government Support for Digital Payments
  • Growing E-commerce in Emerging Markets


  • Limited Digital Literacy
  • Connectivity Issues in Remote Areas
  • Regulatory Hurdles and Compliance
  • Cultural Resistance to Change
  • Data Privacy and Security Concerns


  • Penetration of Mobile Technology
  • Developing User-Friendly Interfaces
  • Collaboration with Fintech Startups
  • Customized Solutions for Local Needs
  • Integration of Payment Solutions with Essential Services


  • Bridging the Digital Divide
  • Balancing Innovation with Simplicity
  • Ensuring Data Protection and Privacy
  • Overcoming Cash Dependency
  • Adapting to Varying Regional Infrastructures

Frequently Asked Questions

The global Digital Payment Solutions for the Unbanked Market size was valued at USD 68.30 billion in 2023 and is projected to expand at a compound annual growth rate (CAGR) of 18.50% during the forecast period, reaching a value of USD 297.80 billion by 2030.

The need for financial inclusion, technological advancements enabling digital transactions, rising smartphone penetration, government support for digital payments, and the growing demand for contactless transactions.

The rise of mobile money services, QR code payments, and biometric authentication. Advancements focus on user-friendly interfaces, simplified payment processes, and innovative partnerships between financial institutions and technology providers.

Regions like Asia Pacific, Latin America, and parts of Africa are expected to dominate the Digital Payment Solutions for the Unbanked market due to their large unbanked populations and increasing smartphone accessibility.

The limited digital literacy, regulatory complexities, connectivity issues, and data security concerns. Opportunities lie in developing user-friendly solutions, collaborating with fintech startups, and tailoring services to local needs to foster financial inclusion and economic growth.
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